You may cancel orders at any time within 7 days of receipt without reason, for a refund of the full purchase price less postage and packing charges. This is conditional on the return of goods to us in their original packaging and good condition within 14 days of the date of cancellation.

Returning items under this Guarantee is the responsibility of the purchaser. We do not accept responsibility for return postage costs or items lost or damaged in transit to us or in any other circumstances beyond our control, except at our discretion.In the unlikely event that we cannot satisfy your order due to stock unavailability, we will contact you to offer you an alternative. However, if this would prevent us from meeting your required delivery date, we will send suitable substitutes of the same or higher value and contact you afterwards.